Processing & Delivery Times:
Thank you for shopping with us! Please review our shipping policy below before placing your order.

Processing Time
All orders are processed within 2–5 business days after payment confirmation. Orders are not shipped or delivered on weekends or holidays.

Shipping Time
Due to our products being shipped directly from our international suppliers, delivery times are longer than standard domestic shipping.

Estimated Shipping Time (United States):
14–18business days
Shipping times are estimates and may vary due to customs processing, carrier delays, weather conditions, or peak seasons.

Tracking Information
Once your order has shipped, tracking information will be sent to the email address provided at checkout. Please allow 3–7 business days for tracking updates to appear.

Delays
We are not responsible for shipping delays caused by customs clearance, carrier issues, weather conditions, or other circumstances beyond our control.

Address Accuracy
Please ensure that all shipping information is accurate at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Stolen Packages
Once an order is marked as delivered by the carrier, we are not responsible for lost or stolen packages. If this occurs, please contact your local carrier for assistance.

Contact Information
If you have any questions regarding shipping, please contact us at leoactive.fit@gmail.com